Tuesday, March 1 7:30 AM - 9:00 AM
"How to WOW" Leadership by Rob Bell
Most people don't stay with companies; they stay with supervisors. To realize remarkable service that results in long term business success, we must treat our team members as our very best customers.
With this presentation attendees will learn:
The difference between management and leadership
Three job factors that matter most to team members
Four characteristics of inspiring leaders
The importance of developing & communicating your non-negotiables
How to involve everyone on your team to identify opportunities to add sparkle and polish to your customers' experience.
Average happens by accident. Excellence happens on purpose.
Attendees may purchase ATBI breakfast tickets when registering for BakingTech at www.asbe.org or completing the BakingTech registration form.